Agent Seed

Conversational AI / Contact Center AI / Virtual Agent

Multi-tenant AI voice agent platform that runs the same scenario across web, phone, and WhatsApp.

What it does Problems solved Product strength Best-fit scenarios Architecture

What does it do?

Agent Seed is a multi-tenant AI voice-agent platform that runs the same scenario across web, phone, and WhatsApp. It centralizes conversation flows for Contact Center AI / virtual-agent scenarios.

What problems does it solve?

Separate bot / IVR investment per channel

Scenario inconsistency and update cost

Rising contact-center load

Need for isolation in multi-tenant operations

What is the product strength?

One scenario, many channels

Voice AI + web + WhatsApp

Multi-tenant platform model

Notification / OTP bridge via SeedCom

Where is it most effective?

High-volume call / support lines

Appointment, info, and FAQ automation

Multiple brands / tenants inside a holding

Need for 24/7 first-line answers

Gartner category

Conversational AI / Contact Center AI / Virtual Agent

Website

https://agent.seed.tr

Argus connection

Connects to Argus Identity / SeedCom for enterprise tenant and audit needs.

Screenshots

Capabilities

Omnichannel agents

One scenario across web, phone, and WhatsApp.

Live conversations

Transcript, scoring, recording, and audit.

Provider flexibility

Swap LLM / TTS / STT providers.

Architecture

Agent Seed includes a scenario engine, SignalR live hub, JWT + tenant management, LLM/TTS/STT provider abstraction, and WhatsApp/Twilio/Asterisk integrations. Transcript, scoring, recording, and audit share one session model. SeedCom provides messaging; Argus Identity can share enterprise tenant identity.

Scenario engine · omnichannel
SignalR live hub
LLM / TTS / STT abstraction
WhatsApp · Twilio · Asterisk
JWT tenant · SeedCom

Highlights

agent.seed.tr
AI agents and scenarios
SignalR live hub
WhatsApp, Twilio, Asterisk

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